1. Explain the role and boundaries
Describe the purpose, responsibilities, and limits of each volunteer role. Clarify which tasks require staff supervision or special training.
2. Give practical arrival details
Include check-in location, timing, clothing or equipment, accessibility information, and a contact route for late changes. Verify these details with the site coordinator before publishing.
3. Cover safety and escalation
Explain approved safety procedures, emergency contacts, and how to report a concern. Have the organization’s responsible staff review this material; do not improvise safety policies.
4. Make the guide usable in the field
Use clear labels and concise steps that work on a phone. Include a date or version marker so volunteers can tell whether the guide is current.
